Increased monthly sales by $15K and lifted conversion rates 85% by building a Slack-based lead response system that slashed response times to under 2 minutes

Increasing sales with instant lead responses

Health&Fitness was losing potential customers due to delayed lead response times, which impacted their conversion rates. By implementing a Slack-based lead response system, we slashed response times to under 2 minutes, increased monthly sales by $15K, and boosted conversion rates by 85%.

Our approach

Faster lead responses with real-time tools
When we started with Health&Fitness, their lead response times were too slow, causing missed opportunities and lower conversions. We built a Slack-integrated system that alerted their team instantly and enabled rapid follow-ups to keep leads engaged.

Myth: speed sacrifices quality in lead response
In reality, faster responses create a better customer experience, increasing the likelihood of conversion without compromising quality.

1. Assess
   We reviewed their current lead handling process, identifying delays and inefficiencies.
2. Integrate
   Using Slack, we built a system that sent real-time alerts for new leads, allowing immediate follow-up and prioritisation.
3. Optimise
   We designed workflows to automate initial responses and streamline team coordination, ensuring no lead was overlooked.

Results

Under 2-minute response times
Leads were engaged almost immediately, drastically improving first impressions.

$15K increase in monthly sales
Faster responses led directly to higher sales conversions.

85% lift in conversion rates
Streamlined communication and rapid follow-ups turned more leads into customers.

Convert more leads with smarter systems

Like we did for Health&Fitness, we’ll help you implement tools to speed up response times, improve conversion rates, and drive consistent sales growth. Book a free consultation today.